I bring cross-functional teams together to plan and execute more effectively—shortening timelines by clarifying design scope, driving continuous improvement through UX backlogs, and facilitating workshops and sprints that propel teams forward.
around shared goals and direction
for streamlined workflows and resources
of creative solutions that deliver value.
Here’s a glimpse into a few key UX processes and frameworks I rely on to keep the wheels of great product design turning smoothly—no matter the organization.
The coaching mindset focuses on empowering individuals to develop their skills, solve problems, and achieve their full potential. It focuses on listening, asking thoughtful questions, giving constructive feedback, and creating a safe environment for learning.
Leaders with a coaching mindset prioritize collaboration, foster self-awareness in their team members, and encourage them to take ownership of their personal and professional development. This approach builds trust, resilience, and long-term success for both individuals and teams.
Challenge
Without a cohesive planning strategy, teams struggle to balance long-term goals with the ongoing need for incremental UX improvements and maintenance. This leads to misalignment, inefficiencies, and inconsistent user experiences.
Solution
Implement a structured approach that combines strategic planning (annual and quarterly) with detailed UX backlog management. This framework allows teams to align on high-level objectives while tackling smaller, critical UX improvements incrementally, ensuring consistent progress.
Strategic Planning Annual and quarterly planning sessions help define priorities, set clear goals, and align the team on long-term objectives.
Staff planning to effectively staff multiple areas
UX Backlog Integration Establish a continuous backlog process to capture UX debt, design inconsistencies, and improvement opportunities.
List of open UX Backlog tickets from sample grooming meeting
Prioritization & Sequencing
Combine top-level strategic goals with actionable, smaller-scale UX tasks, ensuring that immediate improvements aligned with broader product objectives.
Prioritzation exercise after a workshop
Cross-Functional Collaboration
Regular check-ins with product, engineering, and design teams ensure alignment and efficient prioritization of backlog items based on effort and impact.
Pre-mortem workshop example. Imagine a future where we failed. Why?
Challenge
Teams often operate in silos, each following their own roadmap with little alignment. UX is often left out of early planning, leading to inefficient handoffs and missed opportunities for discovery and collaboration.
Solution
Establish a more integrated planning process where product, engineering, and UX collaborate from the start. This ensures design (and other functions) plays a key role in discovery and execution, leading to more user-centered solutions and smoother experiences.
Shared planning
Cross-functional teams align on roadmaps, bringing UX into early discussions.
Shared tracker for Design tickets
Streamlined handoffs Improve workflows, reduce friction between design, product, and engineering.
Aligned cross-functionally and applied new system on production-ready shell for Admin site
Regular check-ins
Ongoing syncs keep teams aligned and responsive to evolving priorities.
Ongoing check-ins are crucial to alignment and adaptation
Challenge
Without a well-defined or fully adopted design system, teams face inefficiencies, inconsistencies, and friction in both design and development.
Solution
I’ve created and worked with design systems to standardize patterns, streamline workflows, and ensure a cohesive user experience. This enables teams to move faster while maintaining high-quality design standards, giving users a beautiful, consistent, and predictable experience.
Development & Adoption
Created or refined design systems and integrated them into workflows.
Contributed to launch and led first implementation of Wrench Design System
Scalability & Maintenance
Continuously evolved the system to support new use cases and product needs.
Documentation for Phoenix, OrationRX design system
Cross-Team Alignment
Partner with product and engineering to drive adoption and consistency.
Central management and clear communication helped introduce the system in an effective way across the company
Get in touch to learn more about my work, request case studies, or to inquire about working together.
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